Reference

How hz77 Handles Your Personal Information

This page explains exactly what data we collect when you open an account, make a deposit via JazzCash, Easypaisa or Raast, and use our lobby.

Account data protectedPayment details kept privateNo data sold to third partiesYou control your own recordsPakistan-region applicable
hz77 How hz77 Handles Your Personal Information
REACH OUR PRIVACY TEAM

How to Contact Us About Your Data

Team online

Live Chat

Start a live chat session from any page in the lobby. Raise a privacy query, request a data summary or ask us to correct a record — our team picks it up directly.

Email Support

Send your data request or privacy concern to our support email address, which is listed in your account settings page. We respond to privacy queries as a priority.

Account Settings

Some data preferences — like marketing communications and cookie consent — can be adjusted directly inside your account settings without needing to contact us at all.

DATA HANDLING STANDARDS

How We Protect and Manage Your Records

Every account on hz77 sits behind SSL encryption. Payment data from JazzCash, Easypaisa and Raast flows through encrypted channels and is never stored in plain text. Here is what we do to keep your information secure and manageable.

Encrypted Storage

Account credentials and payment references are stored using encryption at rest. Even internally, access to raw personal data is restricted to staff with a direct operational need.

Cookie Controls

We use session cookies to keep you logged in and preference cookies to remember your lobby layout. You can clear or block these through your browser settings at any point.

Retention Schedule

We keep your data only as long as your account is active or as long as compliance obligations require. Once that window closes, records are purged from our systems.

Data Correction Rights

If any detail on your account is wrong — name, contact number, wallet reference — you can request a correction via live chat or email and we will update it promptly.

Common Questions About Your Privacy on hz77

These are the questions we hear most often about how your data is handled, who can see it, and how you can act on your rights.

We collect your name, email address, mobile number and the payment method you register — such as JazzCash or Easypaisa. We also log your device type and IP address for security checks.

We share data only with payment processors like JazzCash, Easypaisa or Raast when routing your transaction, or when required by applicable law. We do not sell your data to advertisers or third-party marketers.

We retain records for as long as compliance obligations require after account closure. Once that period ends, your personal data is deleted from our systems on the next scheduled purge cycle.

Yes. Send a data summary request through live chat or to our support email listed in your account settings. We will compile and send your records in a readable format.

Some fields — like your contact number — can be edited directly in account settings. For fields that are locked for security reasons, contact support via live chat and we will process the correction.

Payment references and transaction IDs are stored using encryption at rest. Full wallet credentials are never stored on our servers — only the reference needed to match and verify your deposit or withdrawal.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.